Privacy Policy

Last Updated: July 2026. This privacy policy explains how Thanet Auto Works ("we", "our", "us") collects, uses, and protects any information that you give us when you use this website.

1. Information We Collect

When you submit a booking or enquiry form on our website, we may collect the following personal data:

• Name and contact details (email address and phone number).

• Vehicle details (registration number, make, model).

• Any additional information or symptoms you provide regarding your enquiry.

2. How We Use Your Data

We require this information to understand your needs and provide you with a better service, specifically for:

• Processing your vehicle booking, MOT reservation, or enquiry.

• Contacting you regarding your vehicle’s service or repair status.

• Internal record keeping and billing.

• Sending occasional promotional updates about our services (only if you explicitly opt-in).

3. Data Security & Sharing

We are committed to ensuring that your information is secure. We will never sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. Your data is strictly used to facilitate your garage services.

4. How We Use Cookies

Our website uses cookies to improve your browsing experience. A cookie is a small file placed on your device. We use cookies to:

• Analyze website traffic using tools like Google Analytics to improve our site design.

• Remember your preferences and form inputs if you navigate away from a page.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline them if you prefer.

5. Your Rights

Under the UK GDPR, you have the right to request a copy of the personal information we hold about you, request corrections, or ask us to delete your data entirely.

If you have any questions or wish to exercise these rights, please contact us at thanet_autoworks@yahoo.com or call 07707705369.